FAQ
To Clarify Your Queries, We've Responded to Some Frequently Asked Questions from Our Customers!
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In how many days order will be delivered?
Order will be delivered within 5-6 working days after confirmation call.
Are there any delivery charges?
On orders above 6500, we provide free shipping all over Pakistan.
What payment methods are available?
Cash on delivery, debit/credit card, Jazzcash & Easypaisa.
Is there any advance payment?
For orders above 20k, there will be a prepayment of 20% according to company policy.
Can I change my order after confirmation call?
No, you can’t change/modify your order after the confirmation call.
Is there any refund policy?
In case of wrong/incorrect shipments, Masterz.pk is liable for replacement within 5-6 working days.